top of page

Health Facilities Licensing & Accreditation

CLASSIFICATION OF HEALTH FACILITIES

Class A

These are health facilities that are supervised by a medical doctor who should be on the full register for a minimum of three (3) years. They provide in-patient care for acutely ill persons requiring regular monitoring and intervention. The facilities include hospitals and hospices providing palliative care for the terminally ill. Mandatory essential services for Class A includes but not limited to the following: Critical Care Unit, Operating Theatre, Filter Clinic, Surgery, Internal medicine, Obstetrics and Gynecology, Pediatrics, occupational health and safety department, Laundry, Wards, Emergency Unit, Radiology Unit, Laboratories, Out-Patients Departments, Mortuary, Dental Unit, Physiotherapy, Sterilization of equipment Unit, Pharmacy Bulk Store, and Dispensary.

  1. Health Facility Fees for Class A

  2. Health Facility Assessment Tool

Class C

These are health facilities that provide diagnostic services, prevention and treatment of diseases, performs physical examinations using simple equipment and outsources complex laboratory services. This facility does not employ multiple registered health practitioners and the use of extensive diagnostic equipment or invasive procedures. Mandatory essential services for Class C includes: Out Patients Departments, observation ward, simple rapid laboratory tests, and Pharmacy dispensary. These facilities are supervised by either a full time or part time medical officer or medical licentiate with a minimum of bachelor’s degree who should be on full register for a minimum of three (3) years.

  1. Health Facility Fees for Class C

  2. Health Facility Clinic Assessment Tool

  3. Health Facility Dental Assessment Tool

  4. Health Facility Eye Assessment Tool

Class B

These are health facilities that are supervised by a medical doctor who should be on the full register for a minimum of three (3) years. These health facilities provide diagnostic services, prevention and treatment of diseases and illnesses on an out-patient basis, incorporates services of multiple registered health practitioners, uses equipment for diagnosis and treatment. Mandatory essential services for Class B includes but not limited to the following: Filter Clinic, Obstetrics and Gynecology, occupational health and safety department, Laundry, Wards, Emergency Unit, Radiology Unit, Laboratories, Out-Patients Departments, Dental Unit, Physiotherapy and Pharmacy Dispensary.

  1. Health Facility Fees for Class B

  2. Health Facility Assessment Tool

Class D

These are health facilities that provide diagnostic services in any place other than a hospital. These include laboratories and diagnostic imaging services. The facilities are supervised by qualified practitioners with a minimum of a bachelor’s degree in the respective field who should be on the full register for a minimum of three (3) years.

  1. Health Facility Fees for Class D

  2. Laboratory Assessment Tool

  3. Specimen Collection Center Assessment Tool

  4. Diagnosis Imaging Assessment Tool 

Class E

These are health facilities that provide physiotherapy, occupational and hydrotherapy services in any place other than a hospital. The facilities are supervised by qualified practitioners with a minimum of a bachelor’s degree in the respective field who should be on the full register for a minimum of three (3) years.

  1. Health Facility Fees for Class E

  2. Health Facility Physiotherapy & Rehabilitation Assessment Tool

  3. Rehabilitation Centre Assessment Tool 

Mobile Health Facility

​

These are health facilities that provide mobile health services including ambulances, mobile diagnostic services and home-based care services. Ambulances and home-based care facilities are supervised by either a Full time or Part time Medical Officer or Medical Licentiate with a minimum of bachelor’s degree. Mobile diagnostic services are supervised by qualified practitioners with a minimum of a bachelor’s degree in the respective field. The supervising practitioner should be on the full register for a minimum of three (3) years.

​

  1. Health Facility Fees for Mobile Health Facility

  2. Mobile Health Facility Assessment Tool

NEW HEALTH FACILITY
Licensing of Health
Facilities

Licensing Process

​

  • Pursuant to Section -- of the Health Professions Act No. 17 of 2024 of the Laws of Zambia, a person who intends to operate a health facility shall apply to the Council for a license in the prescribed manner and form upon payment of the prescribed fee.

  • New Facilities

  • Complete the Application Form

  • Conduct a self-assessment for the Class applied for.

  • Pay the prescribed license fees

  • Submit Application Form with all supporting documents including a letter inviting the Council to inspect the facility clearly stating the proposed date of inspection.

  • The Registrar appoints an inspection team to inspect the health facility.

  • Inspection Team submits reports to Registrar.

  • The Registrar recommends to the Council Board for:

  • Approval if the facility meets minimum requirements

  • Rejection of the application if the facility does not meet the minimum requirements.

​

  1. Application Form Health Facility

  2. Professional Code of Ethics

  3. Generation & Management of Patients Records

  4. Guidelines on Informed Consent

  5. Guidelines on Perverse Incentives

  6. Patient Confidentiality

  7. Patient's Rights & Responsibilities

Accreditation of Health Care
Services

Accreditation Process

​

  • Pursuant to Section -- of the Health Professions Act No. 17 of 2024 of the Laws of Zambia, a health facility shall apply for accreditation of a health care service to the Council in the prescribed manner and form upon payment of the prescribed fee.

  • Download application form for accreditation of health services.

  • Complete the application form.

  • Conduct a self-assessment for the service applied for

  • Pay the prescribed license fees.

  • Submit application form with all supporting documents including a letter inviting the Council to inspect the facility clearly stating the proposed date of inspection.

  • The Registrar appoints an inspection team to inspect the health facility.

  • Inspection team submits reports to registrar.

  • Registrar recommends to the Licensing and Accreditation committee for:
      a) Approval if the facility meets minimum requirements
      b) Rejection if the facility does not meet the minimum requirements
    Licensing and Accreditation committee
      a) Recommends to the Council Board for approval
      b) Rejects the application and the Council issues a rejection notice
    Board approves the recommendation to grant:
        a) Provisional Accreditation certificate
      b) Full Accreditation certificate

​

  1. Application Form for Accreditation of Health Services

  2. Male Circumcision Guidelines

  3. Anti-Retroviral Therapy Guidelines

REGISTERED HEALTH FACILITY
Renewal of Accreditation of Health Care
Services

Accreditation Process

​

Pursuant to Section -- of the Health Professions Act No. 17 of 2024 of the Laws of Zambia, a health facility shall apply for accreditation of a health care service to the Council in the prescribed manner and form upon payment of the prescribed fee.

 

  • Download application form for renewal of accreditation certificate

  • Complete the application form

  • Pay the prescribed license fees

  • Submit application form with all supporting documents

  • Registrar approves renewal of accreditation certificate if application and supporting documents are sufficient.

  • Issuance of accreditation certificate

​

  1. Application Form for Renewal of Accreditation Certificate

Renewal of Health Facility
License 

Licensing Process

​

Pursuant to Section -- of the Health Professions Act No. 17 of 2024 of the Laws of Zambia, a person who intends to operate a health facility shall apply to the Council for a license in the prescribed manner and form upon payment of the prescribed fee.

 

Licensed Health Facilities

  • Download Application Form for renewal of facility license.

  • Complete the Application Form

  • Conduct a self-assessment for the class applied for

  • Pay the prescribed license fees.

  • Submit application form with all supporting documents.

  • The Registrar approves renewal of license if application and supporting documents are sufficient.

  • Issuance of license

​

  1. Application Form for Renewal of Facility License

  2. Application Form for Variation of Facility License

bottom of page